Returns & Refunds

30-day returns

Not happy with your order? You can request a return within 30 days of delivery.

Damaged, defective or wrong item

If your item arrives damaged, doesn't work, or isn't what you ordered, contact us within 30 days of delivery with your order number and a photo of the issue. We'll send a free replacement or a full refund – you won't need to pay for return shipping.

Changed your mind

Items must be unused, in their original condition and packaging. To start a return, contact us with your order number. We'll reply with the return address and instructions – please don't send items back without contacting us first, as returns go to a different address than the one on the package. Return shipping for change-of-mind returns is paid by the customer.

Refunds

Once we receive and check your return, we'll refund the original payment method within 5 business days. Your bank may take a few extra days to show the refund.

Cancellations

You can cancel an order free of charge before it ships. Contact us as soon as possible with your order number.